Executive Decisions and Product Launch Failure Most executives do not wake up in the morning intending to launch a defective product. They are not trying to damage customer trust. They are not attempting to trigger recalls, incur warranty costs, or cause reputational damage. Most are attempting to balance delivery schedules, investor expectations, internal politics, manufacturing […]
Product Development Writing — Engineering Beyond Engineering I never intended to become a writer. I intended to become a product development professional. Like many engineers, I initially believed technical competence and creativity would largely determine success. Certainly, strong engineering capability matters. But over time, reality exposes a far more complicated truth: Products rarely fail solely […]
Relaxation in Moderation and Sustainable Success Relaxation is important. Recovery matters. Rest is necessary. But “relaxation in moderation” is an idea that deserves more scrutiny than most people give it. In modern culture, relaxation is often marketed as a permanent or desired end state: avoid stress, minimize discomfort, seek convenience, optimize ease, remove friction. Yet […]
Employee Engagement Trends and Strategies for High-Performing Teams Employee engagement is no longer a “nice-to-have”—it is a business imperative. Gallup’s latest State of the Global Workplace report reveals a troubling trend: global engagement has dropped to around 20–21%, one of the lowest levels since 2020. I have been watching this for many years now, always […]
What Is IATF 16949 Standard? The IATF 16949 standard is the global benchmark for automotive quality management systems, built on ISO 9001 and tailored to the automotive supply chain. It defines how organizations design, develop, produce, install, and service automotive products while continually improving, preventing defects, and reducing variation and waste. Standards often get a […]
Problems Are Symptoms of Unmanaged Risk by Jon M Quigley This post is in response to an article on LinkedIn from Habib ur Rehman on blaming operator mistake as the root cause, and operator training as corrective action. This article is very timely, as I have been involved in consulting work where this situation was […]
The genesis of this post is from a LinkedIn post: Common wisdom in manufacturing often holds that replicating the systems of successful giants, like Toyota, is the path to profitability. Yet, as the original post points out, many organizations meticulously follow the playbook—implementing 5S, 5-Why, and visual management—only to fail in the market. We have […]
Introduction: Feedback Loop Beginnings The genesis of this article is a text from a longtime friend, Jason Newton, from my UNCC days. He is a musician, not a mimic like I consider myself, and an engineer of high caliber. He sent me a shirt with a saying, “I only give Negative Feedback,” along with an Op-Amp […]
Work Instruction Updates: Capturing Continuous Improvement and Tribal Knowledge By Jon M Quigley Why Work Instruction Updates Matter Work instruction updates are more than administrative chores; they are potent tools for continuous improvement and the preservation of tribal knowledge. As organizations adapt to changing customer needs, technological shifts, and workforce turnover, the need to capture, […]
Introduction Manufacturing organizations striving for excellence often rely on two powerful forces: manufacturing continuous improvement and robust documentation. Yet, connecting what truly happens on the shop floor with what gets recorded can be far more challenging than it seems. This gap between practice and documentation often leads to inefficiencies, inconsistent training, and the risk of losing […]