The learning organization (Peter Senge), is one that constantly adapts and provides opportunities for the people to learn and therefore the organization to improve. The organization values this learning and takes action to ensure that learning spreads throughout the organization. Organization development recognizes organizational structures influence the work and the worker’s behavior and attitudes. The two of these (Learning Organization and Organization Development LO-OD) are then used to build the organization in a way to meet the business objectives cost effectively and competitive edge.
This term seems very opaque at first glance and that is because it is meant to cover numerous areas that should be subjected to continuous development. The areas of continual development range from the individual and team through to the organization. Each having its’ own nuances that must be understood before any progress can be made by any part and/or the whole. Of specific interest are the exchange points between teams or processes.
While the organization must have an overall mission to grow and become better to maintain and grow in efficacy in today’s market, that mission must be understood by its’ people and be aligned with their personal mission. While being committed to the organization’s mission will aid in obtaining the mission the individual(s) must feel; understand how that mission aligns with their mission: goal(s). The incorporation of individual goals and group goals to the organization’s mission will instill a sense of ownership at all levels of the organization and thus ensure its effectiveness.
Knowledge management allows the organization to collect and maintain those lessons that have been learned by the team members for ease of retrieval and use for the future application. Knowledge management applies from the individual through the organization’s structure and is often associated therein. Knowledge management helps retain those things learned by dint of the organization’s actions and as such will capture what is often referred to as tribal knowledge. These tools can facilitate capturing what can often be painful lessons and are often commonly associated with learning opportunities.
The term Inter-relationships is used instead of Systems Thinking as this includes the human aspects of any system. While Systems Thinking (Peter M. Senge, 1994) discusses the behavior of a system it leaves open the question of how the human aspect can and will affect the system. Therefore, using the term “Inter-relationships” opens the discussion to perspective variances, motivational factors, and other factors of the personal nature which impact the system or how the system is perceived by different people at different times.
Open Mental Models
While Senge discusses Mental Models in his book “The Fifth Discipline” and goes on to further discuss how one must be able to allow it to be changed as knowledge is gained; he does not bring this to the level that it should be discussed. To achieve this shared mental model requires the team be unafraid to clearly state their perspective. Hence, we have added the Open to it and discuss the different levels and effects that Mental Models have on all aspects of individuals, groups, and organizations, and the role this plays in continual development or improvement.
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