“Scaffolding” is a term often used in education, but in our experience, rarely followed to a significant extent. Scaffolding allows us to grow a student in capability by starting easily and providing progressively more intricate and involved exercises. This approach actualizes Lev Vygotsky’s concept of the zone of proximal development. When training clients, we must […]

The Seven Circles approach (De la Maza, Michael. Rapid Chess Improvement, 2002) uses a repetitive approach to developing automaticity in chess strategy. For those in the automotive world, it resembles a layered process audit somewhat. It requires different levels, different speeds, exercises, and more. We suggest this approach is a good way to intensively educate […]

Consider a rather large project that like so many projects had some difficulties. The project team had a major component (subsystem) delivered from a supplier. The supplier has one set of processes and the customer organization another. This supplier delivers multiple versions of this major subsystem. The customer integrates this subsystem into the larger system […]

We have seen the word “layoff” used during a reduction in force. A reduction in force is a mass firing, often engendered by management ineptitude but sometimes driven by market forces. A layoff occurs when we temporarily dismiss an employee, but we provide preferential treatment for them when the market bounces back. Even with the […]

We have never seen a meaningful employee evaluation system. The abominations are generally designed as a tool to assess the performance of the employee with respect to corporate goals. When they present the illusion of quantification, the values are really qualitative and they will inflate over time as people are ‘soft’ about providing ‘real’ assessment. […]

Ideally, the human resources function or department represents the employee to management and management to the employee. Sadly, in our experience, most human resources people are inclined to support the individuals who sign their paycheck and the employees are left swinging in the breeze. It is no wonder that employees will gravitate towards collective bargaining […]

Many raindrops make an ocean. We have seen a divisional vice-president sneer at a small cost reduction and tell us it was not Six Sigma material. We didn’t care, because permitting small cost reductions makes the practice part of the culture while still adding benefits to the firm. We have already shown in another blog […]