Ideally, the human resources function or department represents the employee to management and management to the employee. Sadly, in our experience, most human resources people are inclined to support the individuals who sign their paycheck and the employees are left swinging in the breeze. It is no wonder that employees will gravitate towards collective bargaining […]

Many raindrops make an ocean. We have seen a divisional vice-president sneer at a small cost reduction and tell us it was not Six Sigma material. We didn’t care, because permitting small cost reductions makes the practice part of the culture while still adding benefits to the firm. We have already shown in another blog […]

People in education often like to implement “programs.” In fact, we call this syndrome “program-itis” because it leads to inflammation of the budget. As with many corporation, we see people who want to improve a situation decide to follow “best practices” without verifying that these are, in fact, best practices. They can only be best […]

The Pareto chart (not to be directly confused with the Pareto probability distribution function) is a simple approach to revealing significance in data. Before we plot our chart, we need to complete some initial work: Gather the data in a natural format (count, floating point [decimal], dollars, etc.) Sort the data from high to low […]

We have been on a bit a tear (or rant) about FMEAs. We suggest the FMEA documentation is part of the core of a design process. The ultimate approach we have seen is that of Michael Anleitner (The Power of Deduction: Failure Modes and Effects Analysis for Design, Quality Press, 2010), which uses functional analysis […]

There is only one way to describe this scenario and that is via a story.  Consider the organization that is coming to the end of the project.  The product is a complicated subassembly that goes into a larger system and has numerous interactions and incarnations of the design.  They are late in the delivery of […]

We submit that a Failure Mode and Effects Analysis (FMEA) review is a form of design review. After all, one of the purposes of a design review is to try and remove defects before they appear in the product and that is the entire rationale for the FMEA in the first place. Yet, most of […]

Risks can have origins in communications and are not the sole province of the stakeholders and sponsors of the project. Sometimes the organization damages itself via the structure.  We are all familiar with the functional organization, often referred to as a line organization or stove pipe organization in which we group the company by discipline. […]

This blog post is born out of a response to the Named Risk post from Ed Arnold on www.LinkedIn.com.   He left the reply below: In my experience, a lot of time/effort is wasted when project owners change. The knowledge gets lost, even if they leave their spreadsheets and power points behind. The answer: a collaborative […]