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At times, we see things that look new to us today, but knowing some of history will enlighten us. A review of history will find key events or milestones, and individuals, that have significant impact on the present state of management and employee relationship.  One person of significance is W. Edwards Deming.  Deming, an American engineer and statistician, was a significant contributor to the recovery of Japan at the end of the second world war.

After World War II, Japan had a period of recovery. In the early 1950’s Deming was part of the effort to rebuild Japan. From this time in the early 1950s when Japanese manufacturing was incapable, to the 1970s when the quality of Japanese cars delivered to the United States were of significant quality and lower cost.  So, in 20 years, a war-torn country with limited natural resources, moved to an automotive industry that would rival that of a country with an abundance of natural resources and one that did not suffer domestic damage from the results of world war II.  This is no minor accomplishment.  Deming, immersed in the culture of Japan, arrived at improved ways of working, moving management approaches of the time in a significantly different direction.  Rather than a paternalistic management approach, Deming offered a solution that emphasized leadership over management, as well as establishing a very specific work environment, and this is long before the psychological safety, and empowerment.

In this seven-session book club event, we will go through the W. Edwards Deming book, Out of The Crisis.  Each session is described in the supplemental material provided, that includes definitions of key words, and a series of questions to ponder for each chapter as you read through the book.  The chapters to be covered in each of the seven-sessions are identified, and each series will have a limited number of people, to facilitate ease of discussion of the text, allowing for plenty of participant interaction.  Tom Cagley and Jon M Quigley will be your guides through the material, posing follow on questions that guide you through the exploration of the work.

  • Workbook that includes
    • Chapter overview
    • Definitions of chapter key words
    • Questions that matches the chapters for each specific event
  • Seven online discussions (audio) of the book topics with other participants
  • Facilitated exploration for each of the 7 module and chapters contained
  • Recorded for your access at a future date
  • Discussion board for the participants to post questions and interact outside of the book club

Register today! Sign up for this book club event.  There are few openings to allow for productive discussions on the book.  The first session starts April 10th 2020.  The link to sign up is below:

https://www.eventbrite.ca/e/quality-agile-and-lean-classic-books-out-of-the-crisis-tickets-98635442263?aff=affiliate1

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