Estimating and Business Case

Estimating and Business Case

Our last post explored the abuses of estimates. I thought it best to recognize the abuses, thinking acknowledging these thoughts from the no estimate crowd, may make them amenable to a discussion of how other see the problem and perhaps, eventually, a movement toward a solution that all find acceptable.

Individuals cannot do all the things they want to do, and so to it is for businesses.  Whether the business is for profit or a nonprofit, there are limited funds and available talent, that put constraints upon what can be undertaken.  These constraining factors lead the organization to optimize the projects that are undertaken to both fit within the capabilities and constraints, but also to maximize the benefit, the benefit being profitability for the for profit, and biggest benefit to the most constituents for the non-profit concern.

In addition to these afore mentioned constraints and benefits, we have risk.  There is risk associated with any … Continue reading

Abuses from Estimating

I would like to start off with has anybody seen an appropriate study of estimating when it comes to doing the work? Not a study that already knows the conclusion they want, but an actual scientific study.  The thoughts below are not based upon anything like that but, having seen many estimating boondoggles. I have also read portions of the works of Barry W. Boehm, and Constructive Cost Model which is a tool for estimating, many years ago.

I find myself in many discussions with the #noestimates crowd. I am not a no estimating person.  The latest “exchange” was around the abuses that estimating brings. This I am in full agreement with them. I just do not go as far as they would to say, no estimates because people are abusive in this regard. My retort, people abuse antibiotics, but we do not ban these.  It is interesting to note that most if not all the people I “hear” … Continue reading

Clues! Signals

Clues! Signals!

Below is the result of a collaboration with John Cutler. He posted a document on Google Docs, and I liked the outline so much I felt compelled to post my thoughts In fact, it was surreal adding my contents to the Google docs and John coincidentally showed up on line, at the same time and was approving my contribution as I was writing it!  I had to write fast to stay ahead of him. I wrote the top level part of the outline, making it easy to think about that topic and what can and often does go wrong.   It was such an interesting collaboration, unscripted, accidental, and fun.  We had talked about making a short video, teasing out a few of the more interesting ones and talking about them, but the new father has plenty of other more important work.  In  fact, the collaboration was so easy, it turns out making a decent outline in WordPress is … Continue reading

Team Building Not all Roses

Team Building Phases

Teams are not as easy as throw our collection of individuals into a room together and bang, thus is a team created.  We are fond of the description of the steps a team will go through by Bruce Tuckman we list below.  Our experience suggests this list to be a reasonable list of the phases a group goes through to become a team.

forming -the collection of individuals are put together storming  the clash of personalities as well as social mores norming – the group establishes the group’s norms and mores performing – the collection of individuals are now performing (the sum is greater than the individuals) Collection of Individuals

It takes more than placing people together in a room and pointing them at an objective, will not necessarily turn this collection of individuals and turn them into a team.  This story is about the start of a project, actually the first time this collection of people worked together.  … Continue reading

Product Development and Cognitive biases

Project Management and Critical Thinking

There are a good many cognitive biases that can impact discerning the truth or what is valid and true.  Yet knowing what is valid and true is important for any business decision, product development and especially for project managers.  Project managers are often part of decision arm and execution arm of the business objectives.

If you do not think cognitive biases do not impact you, and that there are so many of them, perhaps you should shuffle on over to Wikipedia an do a search list of cognitive biases[i].  There you will find a long list of biases that can get in the way. These biases are so subtle that you may not even be aware that it is affecting how you think. Cognitive biases are shortcuts for us to make decisions.

For example; let’s consider a few of those biases starting with confirmation bias.  Confirmation bias impacts product development and project management … Continue reading

Team

 

I had a brief chat with Tom Cagley  of the famous SPaMcast the other night about teams. We periodically take time to talk about product development topics, and I frequently appear on SPaMCast podcasts.  Last night we talked about teams an whatever magic makes a collection of individuals move to the point of performing better than the sum of he constituent parts.

I have worked professionally for nearly 30 years, and a decade before that as a field worker, fast food worker, and what we self-referred to as a yard dog – the guy who moves trailers, puts hitches on vehicles, cleans up vehicles and much more.  In my 30 years professionally, I can recall being on 3 groups that were what could be referred to as a team.  In fact, the story of one of those teams can be found in the book by Peter Taylor in The Project Manager Who Smiled book.

If there were a perfect recipe for creating a … Continue reading

Soft Skills and Training

Are we starting to believe and behave as if all conflict is bad? Not just bad, but something to be avoided at all costs. There are upsides to conflict, that we may be forgetting.  For example, the tension between what I wanted to be able to do with my life outside of employment at the time, created a tension that got me off my duff and go back to school. The tension within a team working on a development project, can deliver a better quality product, as with each perspective or potential design solution presented, there is a vigorous attack and defense on the technical merits.  Note the attack is on the idea, nothing personal, just working to find the best solution given the resources, talent and constraints.

Even companies that provide training in the soft skills, in my experience, expect this training to be some sort of weird cure all to avoid conflict, and not necessarily constructive conflict resolution.  In our modern work spaces with psychological safety, we … Continue reading

Executives, Experience, and Engagement in the Work

Executives, Experience, and Engagement in the Work.

By Jon M. Quigley

Discussion board on Engagement

I participate in discussion boards on a company called Convetit.  Convetit has people sponsoring discussion boards on a specific topic areas. These people pose specific questions within the confines of the topic area and individuals that have been approved to work on that discussion board, answer those questions and perhaps ask questions of their own.  I am on several boards, have been on more than I am presently, but some of those boards are:

Capturing Knowledge to Empower Future Leaders and Employees

Exploring Technical Trends & Innovations in the Development of Online Experiences

Exploring Packaging Solutions to Reduce in-store Shrinking and Theft

The one of interest for me, is Capturing Knowledge to Empower Future Leaders and Employees.  I have been ruminating on this for years now, originating in 2013 or so when I saw a study from Gallup regarding employee engagement.  … Continue reading

Expectations of Contractors and Engineers

Expectations of Contractors and Engineers Written by Steven G. Lauck & Jon M. Quigley

To ensure the team is working from the same set of expectations, we may develop a document or set of documents that describe those expectations. The work below may help you set up your own documentation on the expectations you have of your team and reciprocally what they will have of you.

The file below is found as a download here.

I. Focus Areas Customer/Supplier Orientation

Understand who your customers are and how well your products and services are meeting their needs. Adopt the posture of evaluating the quality and value of your services periodically as a basis for continual improvement.

Mastery

Be a master of the position functions and establish yourself as a resource to others. Know what your products and services are and strive to be best in delivering them.  Epitomize continuous learning and bring that to your work life.

Organization

Support our … Continue reading

Measurement effects and analysis on personnel and organizations

By:” Shawn P. Quigley

Whereas we have discussed some of the possible flaws in measurements we can all still agree that they are needed to provide both improvement in processes and the organization. However, other aspects of obtaining data for the production of quantifiable information: trend analysis and process evaluation, is the human factor both workers and management. As in so many of our conversations we look at the affect it has on the people who are essentially being evaluated by the information gathered for these measures. An issue we will discuss later in this post, but first let us look at the management aspect of this equation.

As a quality analysis person data may seem to be clear most of the time, but as a management person how do you gauge the data which is being received? Do you understand its’ meaning? Do you look at the outliers to forecast or do you think they are just noise to … Continue reading

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