Road Sign or Ambulance!

We have been contemplating on the ways we have seen employees respond to the consequences of a decision and the imminent resulting risk.  We have noted these responses and know that there are at least two categories of response, Road Sign or Ambulance.

Road sign people, focus upon moving the organization to a better place by “heading off” the consequences of a poor or errant decision. They are more circumspect. Road sign people believe the company wastes money, and place the organization at unnecessary risk by taking a direction that has low probability of success.  Road sign people would rather see a better decision be made and avoid as many of the problems or risks associated with a poor decision altogether.  They see the waste in time, money, and material to take a poor course of action and believe it is better to solve the problem before there is a problem. They expend considerable energy trying to evoke the best … Continue reading

The Power of the Routine Task

One of the most important concepts we have seen in any environment where we need to get things done is the POWER OF THE ROUTINE TASK. Basically, we make any work that needs to be accomplished part of a routine, say, in the morning, when we begin our workaday activities.

Some of these tasks are items we do every day. Some of them we only do for two weeks or even less time. The point is that they get done because we set aside a few minutes a day to work on them. This approach is a rational alternative to the unacceptable “I didn’t have time to do it.” Of course, the power of the routine task requires a smidgen of planning in order to be effective, but effective it is.

I wrote my first book in 30 days using this approach. Every day, I set myself a specific number of pages and graphics that needed to be completed that … Continue reading

Single Sign On provided by vBSSO